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FAQ

When does AlignTime sync data from Harvest’s time tracker?

During AlignTime Setup

The first sync happens once you have authorized harvest and pressed the “Sync with Harvest” button in the AlignTime portal. This will have retrieved all active time tracking entries, projects, tasks, and users, currently within Harvest and populate the AlignTime application.

Everyday at 8:00 PM MST

At 8:00PM MST, the AlignTime retrieves all time entries, projects, tasks, and users within Harvest that have been created or updated since the day before.

Any created/updated time tracking entries, projects, tasks, or users that happen after this process is started, will not be in the AlignTime application till the process runs the next day.

What reports does AlignTime send out?

Time Tracking Entry Reminder – Monday-Friday at 8:30 PM MST

This report is sent out nightly at 8:30 PM, to employees that have entered less than the minimum logged hours required per day specified during set up. It will show the number of hours they have currently as of 8:00 PM. Employees at or exceeding the minimum logged hours for the day will not get a report.

Weekly Time Report – Monday at 8:00 AM MST

This report is sent to all employees. It shows their total hours entered each day of last week. It also provides insight into capacity and billable time.

Managers may also receive the reports of the employees they manage. They must be assigned as the employee’s manager in the AlignTime portal.

Project Update – Tuesday at 10:00 AM MST

This report provides insight into usage of budgeted hours for a project.

Project will need to have been assigned an MS Teams / Slack channel in the AlignTime portal.